Information

Terms & Conditions

1. Payment
To confirm a booking a deposit of 30% of the total price is required. The balance must then be paid a minimum of four weeks in advance of departure. Cancellation after this date will result in the loss of the whole amount. For late bookings (less than four weeks before departure) the full balance must be paid immediately.

2. Price Guarantee
We guarantee to maintain the price of your holiday as agreed between you, the client, and Marche Holiday Homes at the time of receipt of our booking confirmation letter. The holiday prices shown on our website are in sterling or euros depending on property owner preferences.

3. Booking
Please contact us to confirm availability. Once availability is established, to confirm your booking a deposit of 30% of the total price is payable within three days. On receipt of the deposit we will send you booking confirmation which establishes our contract with you. If you cancel before paying the final balance we reserve the right to retain your deposit if we do not find a substitute booking for the same period, same price and same property.

4. Cancellation by us
Cancellation or amendment to your holiday accommodation booked with us is highly unlikely but in the event we have to cancel your booking we will either refund all monies paid or offer alternative holiday accommodation. If the alternative holiday accommodation is worth less than your original booking, then you will receive a refund of the difference from us.

5. Damage or injury
We do not accept liability for damage to property or person.

6. Breakages deposit
On arrival at some properties a breakages deposit of €250-500 must be paid to the owner or keyholder of the property to be returned on your departure following a property check.

7. Care of property
It is the client's responsibility to make sure your holiday let is left in the same state of repair as on arrival. Any loss or damage to the property or fixtures and fittings caused by you will be deducted by the owner from your breakages deposit.

8. Price
Our prices are generally from Saturday to Saturday and include the cost of electricity, cooking gas, linen and towels. Heating is not included. Some owners, specified in the price list, require a small additional fee for final cleaning. Any discounts offered online are not retrospective and apply only to forward bookings.

9. Complaints
In the unlikely event of any problems during your stay, you must report it immediately to the owner or Marche Holiday Homes. We will attempt to resolve the matter immediately but if you remain dissatisfied you must write to us within 14 days of the end of your holiday. A failure to notify us or the owner during the holiday may mean that we will be unable to resolve the dispute after you return home.
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